Terms of Service
Last updated: September 15, 2026
Acceptance of These Terms
By accessing or using the Lucky Harvey website, or purchasing a product through it, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Returns & Refund Policy.
Operator: HONGKONG NI HENG HOROLOGE CULTURE CO., LIMITED
Registered address: RM 605, 6/F, Fa Yuen Commercial Building, 75–77 Fa Yuen Street, Mong Kok, Hong Kong SAR
Email: contact@luckyharveyshop.com
Products and Orders
We aim to keep product descriptions, images, prices, inventory, and other information accurate. Product colour, appearance, and some details may vary reasonably because of display devices, production batches, or technical factors.
We may cancel an order for payment failure, unavailable inventory, a pricing error, incomplete information, suspected fraud, inability to deliver, or another reasonable cause. If payment has been collected, it will be refunded to the original payment method.
Prices, Taxes, and Shipping
Product prices, delivery charges, and applicable taxes are shown at checkout. For Standard International Express, the customer is responsible for destination-country duties, customs charges, VAT, sales taxes, and clearance fees. For DDP Dedicated Line, customers normally do not need to clear customs or separately pay import duties and taxes.
Personal, Non-Commercial Use
Products are offered for personal, non-commercial use. You may not purchase products for resale, bulk procurement, commercial distribution, or another commercial purpose without our written permission.
Intellectual Property
Website trademarks, text, images, videos, designs, product materials, code, and other content are protected by applicable intellectual-property laws. You may not copy, modify, publish, distribute, display, sell, or otherwise use this content without written permission.
Customer Responsibilities
You must provide accurate, complete, and current order, address, contact, and payment information. If an order cannot be delivered because of an incorrect address, refusal, unsuccessful delivery, failure to complete customs clearance, or another customer-related reason, related redelivery, return-shipping, duty, tax, and customs charges may be the customer's responsibility.
Returns and After-Sales Service
Returns, refunds, and after-sales service are governed by our Returns & Refund Policy. For a quality issue, contact contact@luckyharveyshop.com with your order number, photos, video, and a description of the issue.
Governing Law and Disputes
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Please contact us first at contact@luckyharveyshop.com so that we can make reasonable efforts to resolve a dispute. If a dispute cannot be resolved, the courts of the Hong Kong Special Administrative Region have jurisdiction, without affecting any mandatory consumer-protection rights that apply where you live.
Updates
We may update these Terms from time to time. The current version will be posted on this page with its last-updated date.