Two-Year Warranty Policy

Last updated: September 15, 2026

Warranty Period

Lucky Harvey provides a limited two-year warranty for watches purchased through our official website, beginning on the date the item is received. This warranty covers manufacturing or material defects arising under normal use and does not limit consumer rights available under applicable law.

Warranty Service

If Lucky Harvey confirms a manufacturing or material defect during the warranty period, we will assess the case and may provide a repair, a replacement with the same or an equivalent item, or another reasonable solution.

Exclusions

This warranty does not cover normal wear, strap wear, plating wear, minor scratches, cosmetic ageing, accidental impact, drops, crushing, misuse, improper storage, water damage caused by use outside the stated water-resistance rating, unauthorized disassembly or modification, third-party repair, loss, theft, fire, flood, force majeure, or customer-caused cosmetic, functional, or performance issues.

Making a Warranty Request

Contact contact@luckyharveyshop.com and provide your order number or proof of purchase, clear photos, a video of the issue, a brief description, your delivery address, and contact details. Do not return or repair an item before receiving our instructions.

Inspection, Shipping, and Costs

We may request that an item be returned for inspection. Shipping, repair, duty, tax, and customs arrangements are determined according to the after-sales solution, destination, and circumstances. If charges may apply, we will explain them before processing.