Shipping Policy

Last updated: September 15, 2026

Worldwide Shipping

Lucky Harvey ships to most countries and regions worldwide. Some remote locations, sanctioned regions, and addresses not covered by our carriers may be excluded. If we cannot ship an order, we will contact you by email as soon as possible.

Order Processing

Orders are normally processed and dispatched within 0–3 business days after payment is confirmed. Processing may take longer during public holidays, peak periods, address verification, or events outside our reasonable control.

Shipping Methods and Delivery Estimates

All delivery estimates are stated in business days, Monday through Friday, excluding weekends and local public holidays. Actual delivery times depend on the destination, carrier, customs clearance, and local delivery conditions.

Standard International Express

Orders may be delivered by DHL, UPS, FedEx, or another international carrier. Estimated transit time after dispatch is 5–10 business days.

For Standard International Express, the customer is responsible for import duties, customs charges, VAT, sales taxes, and any other charges imposed by the destination country or region. The customer must complete any required customs procedures.

DDP Dedicated Line

DDP Dedicated Line is a duties-and-taxes-paid service. Customers using this method normally do not need to complete customs clearance or separately pay import duties and taxes. Estimated transit time after dispatch is 10–20 business days.

The tracking number supplied for a DDP shipment may be the last-mile tracking number. Tracking may begin updating after customs clearance and handover to the local delivery network.

Tracking

We will email tracking information after dispatch. Carrier systems may take 24–72 hours to display updates. DDP tracking may not update until customs clearance is complete.

Addresses, Refused Deliveries, and Returns

Please provide an accurate, complete delivery address and contact details at checkout. For a return request, contact us first at contact@luckyharveyshop.com.

If a parcel is returned because of customer preference, an incorrect address, refusal, unsuccessful delivery, failure to complete customs clearance, or another customer-related reason, redelivery costs, return shipping, duties, taxes, customs charges, and related fees may be the customer's responsibility.